Terms & Condition

All the students registered for regular lessons and workshops (or, where the student is below 18 years of age, the parent/ carer/ guardian) and participants for Art sessions, hereby confirm that they agree to all the terms and conditions listed below:

  1. Carer/Participant/Student confirms that they are mentally and physically fit to participate in the activities executed by Innova Creations AU Pty Ltd
  2. Innova Creations AU Pty Ltd assumes no responsibility for the security of this website and/or your communications with the Website. You expressly agree that use of the website is at your sole risk.
  3. Innova Creations AU Pty. Ltd. regularly publishes art works done by students and may also include students’ and parent’s photos in digital media. Your enrolment for the regular lessons and workshops confirms that you have no objection to the same and will cooperate with Innova Creations AU Pty. Ltd.  for all such publicity.

Registrations:

  1. As per NSW Govt. regulations, compliance and Public Liability insurance we are required to take some of your personal information and register participants for the session(s)
  2. Students/Participants are requested to key in all the information carefully. Incorrect information may result in rejection of Creative Kids Voucher by Service NSW system.
  3. GST and PayPal/Stripe charges are included in the fees displayed on the payment gateway.
  4. If a student has registered via cash option, payment should be made within 7 days to avoid cancellation of seat automatically.
  5. If you want a discount for a second child please select the cash option during payment so we can adjust the final amount.
  6. Recommendations are welcome. We offer 1 lesson free of charge if you recommend a friend. please select the cash option during payment for the next term so we can adjust the final amount.

Lessons and events:

  1.   Parent/Carer gives permission for their child to use cutting and other sharp tools, paints, adhesives, clay products and chemicals to complete the art/craft projects and participate in all activities planned by Innova Creations AU Pty Ltd.
  2. Parent/Carer will take responsibility to drop off their child inside the premises and pick up promptly after class ends. 
  3. In case of an emergency Parent/Carer gives permission for their child to receive medical/ambulance assistance and agree to pay all costs incurred.
  4. Participation in public events may involve risk of accident, injury to the student’s person or property or loss of life. It is the parents/carers/guardian’s responsibility to keep your child safe and accompany them at all times. 
  5. In case of any accident, injury, loss of life or harm of any nature to any student/participant/parent/guardian/relative or a friend at or around the lesson or event venue the aforementioned expressly agrees and acknowledges that Innova Creations AU Pty. Ltd. shall not be responsible and/or liable for any loss of life/Injury/harm or damage caused.
  6. It is not mandatory to participate in extracurricular activities (Participation in art exhibition, art auctions, public events, sale and competitions) taking place in addition to regular lessons. 
  7. Innova Creations AU Pty. Ltd. reserves the right to reject the participation of the student in any classes and/or events or reasons of inability/behaviour endangering the safety/welfare of himself/herself and/or others. No refund will be made to the student on account of such rejection or the student’s own inability to participate therein.

Course Cancellation:

  1. A Lesson/Session/Workshop/Event may be cancelled due to insufficient student numbers or if the teacher is unwell. If this happens students will be notified and offered a choice of enrolment in a similar course or given full refund.

Lesson/Workshop/Event/Session Withdrawals:

  • Regular Weekly Lessons:

Continued absence is not classified as withdrawal.

In other circumstances if you choose not to attend a week’s lesson you are enrolled in, your fees will be held in credit against a future lesson. Fees are non-refundable unless negotiated on compassionate grounds.

Students can withdraw at any stage when a written notification of minimum TWO WEEKS NOTICE is sent in an SMS or as an email to admin@innovacreations.art is provided in advance. Unused lessons (after notice period is served) will be refunded, less an administration fee of $15 plus any PayPal/Stripe fees.

  • Make-up Lesson:

 We kindly request that students attend all scheduled lessons to ensure they get the most out of the course.

  • Unavoidable Absences

 We understand that unforeseen circumstances can sometimes arise. If your child is unable to attend a lesson due to illness, please notify us as soon as possible via email at admin@innovacreations.art. and provide supporting medical certificates which will allow us to document the reason for the missed lesson. 

Depending on space availability and the current lesson being taught at different locations, we may be able to offer alternative options to make up for the missed session. However, due to class size limitations, this may not always be possible.

We appreciate your understanding and encourage open communication regarding your child’s attendance. This allows us to best support their artistic journey.

  • Workshop/Art Event:

 You can withdraw from a workshop/Sip & Paint/Art event with a minimum of ONE WEEK NOTICE sent in an SMS or as an email to admin@innovacreations.art so we could process a refunded, less an administration fee of $15 plus any PayPal/Stripe fees.

We understand that unforeseen circumstances can sometimes arise. If you/participant(s) is unable to attend a workshop/event due to illness, please notify us as soon as possible via email at admin@innovacreations.art. and provide supporting medical certificates which will allow us to document the reason for the missed workshop/event. 

 We do not process refunds but we will try our best to accommodate you/participant(s) in another suitable workshop/event as soon as possible. 

In case of cancellation of an Art party for any reason the deposit paid will be non-refundable, unless one week’s notice is given.

Security:

  1. It is the parent’s responsibility to escort children to and from the premises promptly at the time of lesson.
  2. We respect our customers’ privacy. Any information you give to Innova Creations will be held with utmost care and will not be used in ways that you have not consented to. We will access your personal information and/or share it with third parties only for the following purposes: 1) as needed to confirm compliance with the terms of your registration agreement or to enforce our rights under a registration agreement; 2) if required to do so by law or to comply with legal process; 3) to protect the rights, property, or personal safety of the public.
  3. We do not store your Card information while you make the payment. Cards are securely processed by the payment gateway.
  4. Our website is SSL certified and secured. All information passing through our website is encrypted.

Medical:

  1. In case of medical emergency, the participant authorizes Innova Creations AU Pty. Ltd. to administer or procure the administration of medical treatment or ambulance as deemed fit and agrees not to make any claim against Innova Creations AU Pty. Ltd. and/or such medical practitioners, whether for negligence and/or malpractice or otherwise. The participant further agrees and acknowledges that he/she will be exclusively liable and responsible for all costs, expenses and claims resulting from such medical attention provided, and shall reimburse Innova Creations AU Pty. Ltd. any sums expended by it in this regard.